Bug #62362 MySQL Workbench Crashes on Startup

• Submitted: 6 Sep 2011 10:31
• Modified: 11 Oct 2011 6:16
• Reporter: Graham Bailey
• Status: Not a Bug
• Category: MySQL Workbench
• Severity: S2 (Serious)
• Version: 5.2.34.7780
• OS: Windows (Windows Server 2008 R2 Enterprise 64 bit)
• CPU Architecture: Any
• Tags: 64, 64bit, crash, server, startup, workbench

[6 Sep 2011 10:31] Graham Bailey

Description:
When I start MySQL Workbench, the app crashes and I get an error:

	Problem signature:
	  Problem Event Name:	APPCRASH
	  Application Name:	MySQLWorkbench.exe
	  Application Version:	5.2.34.7780
	  Application Timestamp:	4ddbbfe9
	  Fault Module Name:	KERNELBASE.dll
	  Fault Module Version:	6.1.7601.17651
	  Fault Module Timestamp:	4e211319
	  Exception Code:	e0434352
	  Exception Offset:	0000b9bc
	  OS Version:	6.1.7601.2.1.0.274.10
	  Locale ID:	2057
	  Additional Information 1:	0a9e
	  Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
	  Additional Information 3:	0a9e
	  Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

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I have tried reinstalling different versions, rebooting etc, to no avail.

Thanks

How to repeat:
Start the app.

[6 Sep 2011 12:29] MySQL Verification Team

I couldn't repeat on Server 2008 Standard below System Info:

MySQL Workbench CE for Windows version 5.2.34

Configuration Directory: C:\Users\miguel\AppData\Roaming\MySQL\Workbench

Data Directory: C:\Program Files (x86)\MySQL\MySQL Workbench CE 5.2.34.2

Cairo Version: 1.8.8

Rendering Mode: OpenGL is not available on this system, so GDI is used for rendering.

OS: Microsoft Windows Server 2008 R2 Standard Edition Service Pack 1 (build 7601), 64-bit

CPU: 2x AMD Phenom(tm) 9650 Quad-Core Processor, 2.4 GiB RAM

Current user language: Portuguese (Brazil)

[6 Sep 2011 14:45] Rafael Antonio Bedoy Torres

Hello Graham,

I can't reproduce the bug neither, can you please check on workbench on Help -> System Info and paste the info here.

Thanks in advance!

[8 Sep 2011 13:43] Alfredo Kojima

Please ensure you have installed the 32bit version of the MSVC runtimes, not 64.

[6 Oct 2011 23:00] Bugs System

No feedback was provided for this bug for over a month, so it is
being suspended automatically. If you are able to provide the
information that was originally requested, please do so and change
the status of the bug back to "Open".

[10 Oct 2011 15:23] Vasily Pechersky

Installation of MS Visual C 2010 32bit runtime resolves issue.

[11 Oct 2011 6:16] Valeriy Kravchuk

So, this problem was not a result of any bug in Workbench code.

[3 Nov 2012 6:06] siva k

Thanks for the solution... Now i run mysql workbench on Windows Server 2008 R2. Thanks again...