MySQL Bugs: #52676: Blue Screen Error With system driver.

Bug #52676	Blue Screen Error With system driver.
Submitted:	8 Apr 2010 3:07	Modified:	17 Jun 2010 11:34
Reporter:	Jessica P	Email Updates:
Status:	Duplicate	Impact on me:	None
Category:	MySQL Workbench	Severity:	S1 (Critical)
Version:	5.2.17, 5.2.19	OS:	Windows (XP Home Service Pack 3)
Assigned to:	Mike Lischke	CPU Architecture:	Any
Tags:	Blue Screen Error.

Description:
The trouble I have with MySQL Workbench is that, If I am working in Workbench, and exit. On the subsequent start of the program and exiting using the File menus exit option both times on the subsequent exit a Blue Screen error occurs indicating a problem with the win32k.sys driver. And If this is a problem because Workbench communicates with this particular driver, Maybe this problem can be replicated. Also often this is after a MySQL connection has been established and the administration tasks completed. the problem lies in the exiting the application. I am using 

How to repeat:
Start MySQL Workbench Run a mock database administration task after a connection to a MySQL is established. exit using the File menu. Repeat this once more and this is usually when it happens for me

Suggested fix:
suggeted fix, would be to see if there is a bug in any code that communicates with any Kernel-Mode Drivers in the software.

Hi Jessica,

so your whole system crashes with a bluescreen when quitting WB?

could you provide the info shown when you select help->system info

thanks in advance

Yes the entire system crashes the info displayed is:
MySQL Workbench OSS for Windows version 5.2.17

Cairo Version: 1.8.8

Rendering Mode: OpenGL is not available on this system, INTERNAL ERROR, contact the authors.

OpenGL Driver Version: Not Detected

OS: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)

CPU: Intel(R) Celeron(R) M processor         1.40GHz, 2.0 GiB RAM

Video adapter info:

Adapter type: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family

Chip Type: Intel(R) 915GM/GMS,910GML Express Chipset

BIOS String: Intel Video BIOS

Video Memory: 131072 KB

Could you please try version 5.2.18. Thanks in advance.

Hello, I followed your advice to update, I updated to 5.2.19 and once the install completed I used the "Launch after finish is pressed" option, After 45-60 seconds approximately the Blue screen stop error occured once more, Listing the same driver, win32k.sys, as the cause of the system crash. Hope this helps.

Hello Jessica,

please try launching WB using this command-line-parameter:
 -swrendering

we have seen a case like this in conjunction with an intel graphics board (and/or its drivers).
maybe you could try to update your graphic-card-driver. 
Especially the following line from your info output does hint at a problem with the openGL implementation:

Rendering Mode: OpenGL is not available on this system, INTERNAL ERROR, contact the
authors.

Hi sorry for the delay, the -swrendering command-line option seems to work for WB, And I will also try if possible to fix the OpenGL implementation issue. Thank you for all of your help, hope this is resolved in the stable release of WB, and I look forward to using it.

I totally confirm this bug on WinXP SP3 with MySQL Workbench 5.2.20 OSS. command line switch -swrendering seems to help.

Please, check with a newer version, 5.2.21, and inform about the results.

No feedback was provided for this bug for over a month, so it is
being suspended automatically. If you are able to provide the
information that was originally requested, please do so and change
the status of the bug back to "Open".

I am not able to test WB at this time, Due to computer issues, Maybe if other WB users see and could help out with this bug, Sorry I was not able to get back to you.

This is one of several reports about the BSOD issue when running WB. This problem has been fixed a couple of weeks ago already.

Other reports: Bug #53522, Bug #53304