Bug #114528 Pop-up about image sidebar, and unable to connect to database
Submitted: 1 Apr 2024 20:33 Modified: 2 May 2024 13:08
Reporter: Rebecca Lipton Email Updates:
Status: No Feedback Impact on me:
None 
Category:MySQL Workbench Severity:S2 (Serious)
Version: OS:Windows
Assigned to: MySQL Verification Team CPU Architecture:Any

[1 Apr 2024 20:33] Rebecca Lipton 
Description:
When I open MySQL Workbench there is pop up indicating that an image had trouble loading, and the sidebar was not loading correctly. I am also unable to connect to my database, when I click to open the existing connection, nothing happens. 

How to repeat:
Open MySQL Workbench and find the pop-up described. After that, click a pre-existing database connection and test the connection works. Another error will appear. Then try connecting to the database and nothing will happen when clicking the button.
[2 Apr 2024 13:08] MySQL Verification Team 
Hello Rebecca Lipton,

Thank you for the bug report.
To investigate further this issue at our end, may I kindly request you to launch workbench under debug mode (--log-level=debug3) and provide unaltered workbench log file(more details about log are explained here - https://dev.mysql.com/doc/workbench/en/workbench-reporting-bugs.html)?

Regards,
Ashwini Patil
[3 May 2024 1:00] Bugs System 
No feedback was provided for this bug for over a month, so it is
being suspended automatically. If you are able to provide the
information that was originally requested, please do so and change
the status of the bug back to "Open".