| Bug #45478 | Error when trying to bring up What's New configure popup in IE 8 | ||
|---|---|---|---|
| Submitted: | 12 Jun 2009 19:22 | Modified: | 17 Jul 2009 9:51 |
| Reporter: | Marcos Palacios | Email Updates: | |
| Status: | Closed | Impact on me: | |
| Category: | MySQL Enterprise Monitor: Web | Severity: | S3 (Non-critical) |
| Version: | 2.1.0.1060 | OS: | Windows |
| Assigned to: | Josh Sled | CPU Architecture: | Any |
[12 Jun 2009 19:22]
Marcos Palacios
[15 Jun 2009 19:04]
Bill Weber
tried IE8 and was unable to reproduce any of the issues listed (kept tree and graphs expanded, and refresh rate set to 2 mins)
[15 Jun 2009 23:44]
Marcos Palacios
Using IE 8 (on Windows XP) *and only sometimes*, the browser will stop the refresh (sets refresh to 'Off') and close the trees (servers and graphs in Graphs page), then (in this case) when I expand the graphs again, it shows just the areas where the graphs would be rendered with a red "X", at this point I can click on another tab and get the "IE cannot display the webpage" error. This seems to be that the cache has an issue because if I restart IE and clean the cache, then all is good again (but NOT until I do these 2 steps).
[16 Jun 2009 16:03]
Andy Bang
I left the Graphs tab open overnight with Refresh set to "Every 2 Minutes" and had no problems -- everything was still working fine in the morning. This is with IE 8 on Windows XP. Looked at other tabs and popups and they all seemed fine, too. However, when I clicked "configure what's new" on the What's New tab, I got the following error: === START ERROR === Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6; .NET CLR 1.1.4322; .NET CLR 2.0.50727) Timestamp: Tue, 16 Jun 2009 15:53:10 UTC Message: '_blocker.style' is null or not an object Line: 2433 Char: 3 Code: 0 URI: http://localhost:8080/Monitor2/web/resources/js/render/full.js?B=2.1.0.7236 === END ERROR === So then I clicked "configure" on several other tabs (Graphs, Query Analyzer) and they worked fine. So I went back to What's New and clicked "configure" again, and this time it worked fine.
[17 Jun 2009 16:22]
Bill Weber
i get the same error as andy when clicking on "configure what's new"
[2 Jul 2009 21:57]
Enterprise Tools JIRA Robot
Josh Sled writes: Note that this very intermittent, in my experience. I find it hard to reliably trigger the problem, though I have seen it on more than once occurrance. Another maybe-related error I've seen is a javascript alert of the string "[object Object]"; we have very few alert() calls in our code, but one if them in particular is in the popup code, in an couple of error-handling cases.
[8 Jul 2009 18:38]
Enterprise Tools JIRA Robot
Josh Sled writes: revno: 7338 revision-id: jsled@asynchronous.org-20090708170030-3zwgt4a1a8yzyoew parent: jsled@asynchronous.org-20090708165840-lkifgk8nnm36cz3z committer: Josh Sled <jsled@asynchronous.org> branch nick: local timestamp: Wed 2009-07-08 13:00:30 -0400 message: Bug#45478, EM-3361: use jquery's document.onReady handling instead of "ours", because jQuery's is more complete (like immediately invoking listeners added after the page is ready) there should rea lly be only one (to prevent weird race conditions because ours didn't invoke listeners added after the page is ready).
[8 Jul 2009 23:00]
Enterprise Tools JIRA Robot
Keith Russell writes: Patch applied in versions => 2.1.0.1075.
[10 Jul 2009 3:52]
Enterprise Tools JIRA Robot
Marcos Palacios writes: Verified fixed in service manager build 2.1.0.1075.
[17 Jul 2009 9:51]
Tony Bedford
An entry was added to the 2.1.0 changelog: In Enterprise Dashboard, when clicking on configure what's new in the What's New? tab, an error occurred. This only happened when using Internet Explorer 8. [Note: In the actual changelog markup is used to delineate the GUI labels]
