Bug #41315 monitor update installer quits on Open Solaris

• Submitted: 9 Dec 2008 4:38
• Modified: 13 Jan 2009 16:23
• Reporter: Marcos Palacios
• Status: Closed
• Category: Monitoring: Install
• Severity: S3 (Non-critical)
• Version: 2.0.0.7105
• OS: Sun Solaris (OpenSolaris 2008.05)
• Assigned to: BitRock Merlin
• Target Version: 2.0 maint release

[9 Dec 2008 4:38] Marcos Palacios

Description:
The monitor 2.0.0.7105 and 2.0.0.7122 solaris intel update installer unexplicably quits
(from the GUI) in the 'Backup of Previous Installation' screen on OpenSolaris running on
top of Sun xVM. Below is the output from the console (for the execution of both installer
versions). Observe the error codes which might help identify the root cause.

marcos@opensolaris:~$ ./mysqlmonitor-2.0.0.7105-solaris-intel-update-installer.bin 
X Error of failed request:  BadMatch (invalid parameter attributes)
  Major opcode of failed request:  73 (X_GetImage)
  Serial number of failed request:  21161
  Current serial number in output stream:  21161
marcos@opensolaris:~$
marcos@opensolaris:~$ ./mysqlmonitor-2.0.0.7122-solaris-intel-update-installer.bin 
X Error of failed request:  BadMatch (invalid parameter attributes)
  Major opcode of failed request:  73 (X_GetImage)
  Serial number of failed request:  21148
  Current serial number in output stream:  21148
marcos@opensolaris:~$ 

How to repeat:
- setup a Sun xVM virtual machine running OpenSolaris 2008.05
- install the monitor with a full installer
- run the update installer as shown above and follow the screens (using the defaults)

[9 Dec 2008 13:45] BitRock Merlin

(Assuming from the name of the installer that this is on Intel)

Were you accessing the Solaris machine using a X-Window server on a windows machine or
directly ?  If so, which exact version, etc.?

[9 Dec 2008 17:11] Marcos Palacios

I was accessing the Open Solaris 2008.05 machine (which runs on top of Sun xVM VirtualBox
ver. 2.0.4) from the host system which is a MacBook Pro 4.1 (Intel) running Mac OS X
10.5.4.

[9 Dec 2008 17:41] BitRock Merlin

Thanks for the info. We are currently working on a solution, but it may take a bit to get
it fixed, as it's possible that we need to recompile some internal libraries on our end.

[15 Dec 2008 16:03] BitRock Merlin

Patch sent to Keith. We have verified that this issue has been fixed on Open Solaris
2008.05 and 2008.11 version.

[17 Dec 2008 23:19] Keith Russell

Patch applied in versions => 2.0.2.7126.

[18 Dec 2008 18:04] Marcos Palacios

Verified fixed in build 2.0.2.7126.

[13 Jan 2009 16:23] Tony Bedford

An entry was added to the 2.0 changelog:

The monitor 2.0.0.7105 and 2.0.0.7122 Solaris Intel update installer quits unexpectedly.
The installer exits from the GUI in the Backup of Previous Installation screen, when
OpenSolaris is running on top of Sun xVM.

The console output for both installer versions is given below:

shell> ./mysqlmonitor-2.0.0.7105-solaris-intel-update-installer.bin 
X Error of failed request:  BadMatch (invalid parameter attributes)
  Major opcode of failed request:  73 (X_GetImage)
  Serial number of failed request:  21161
  Current serial number in output stream:  21161

shell> ./mysqlmonitor-2.0.0.7122-solaris-intel-update-installer.bin 
X Error of failed request:  BadMatch (invalid parameter attributes)
  Major opcode of failed request:  73 (X_GetImage)
  Serial number of failed request:  21148
  Current serial number in output stream:  21148