Bug #38709 Monitor cannot clear bad disk rules

• Submitted: 11 Aug 2008 10:28
• Modified: 30 Jan 2009 19:01
• Reporter: Jonathon Coombes
• Status: Closed
• Category: Monitoring: Advisors/Rules
• Severity: S2 (Serious)
• Version: 1.3.2.9096
• OS: Any
• Assigned to: Darren Oldag
• Tags: disk, rules

[11 Aug 2008 10:28] Jonathon Coombes

Description:
When creating a rule with the os:disk:fs_used data item, if the instance is not a valid
mount point then the agent reports the error:

2008-08-11 17:57:00: (critical) disk-get failed for all: 2 

The above instance was for 'all', and similar results for instance 'disk' occur.

The issue is that upon editing the rule, or even deleting the rule, the agent still shows
the above error type. Restarted both the agent and the monitoring service, but neither
seem to get rid of the error.

How to repeat:
Create a custom rule using the os:disk:fs_used data item and assign and instance such as
'all' or 'disk' instead of a valid mount point and schedule it. 

Then try and edit or remove the rule and have a new one work without giving the error
message in the log.

[11 Aug 2008 12:24] Johan Idrén

Verified as described on Mac OS 10.5.4 using 1.3.2.9096

[13 Aug 2008 21:11] Gary Whizin

This is fixed in Monitor 2.0

[30 Jan 2009 0:52] Marcos Palacios

Verified fixed in build 2.0.4.7141.

[30 Jan 2009 19:01] Tony Bedford

An entry was added to the 2.0.4 changelog:

An error generated by a rule failed to clear.

When a rule was created with the os:disk:fs_used data item, if the instance was not a
valid mount point then the Service Agent reported the error:

2008-08-11 17:57:00: (critical) disk-get failed for all: 2
Note the above instance was for “all”, and similar results occurred for instance
“disk”.

The issue was that upon editing the rule, or even deleting the rule, the agent still
showed the above error type. Restarting the agent and the monitoring service failed to
remove the error.