| Bug #32240 | Mail with undisclosed-recipients causes error | ||
|---|---|---|---|
| Submitted: | 9 Nov 2007 17:30 | Modified: | 30 Jul 2008 7:25 |
| Reporter: | Mattias Eriksson | ||
| Status: | Analyzing | ||
| Category: | Eventum | Severity: | S3 (Non-critical) |
| Version: | 2.1.1 | OS: | Any |
| Assigned to: | Kirk Brown | Target Version: | |
| Tags: | undisclosed-recipients: | ||
[22 Nov 2007 18:55]
Valeriy Kravchuk
Thank you for a problem report. Please, try to repeat with a newer version, 2.1, and inform about the results.
[23 Dec 2007 1:00]
Bugs System
No feedback was provided for this bug for over a month, so it is being suspended automatically. If you are able to provide the information that was originally requested, please do so and change the status of the bug back to "Open".
[6 May 2008 20:06]
Mattias Eriksson
In Eventum 2.1.1 no fatal error occurs when we recive such an email. Howerver, there is still an error messeage sent from eventum: Hello, An error was found on line '1274' of script '/[Path to eventum...]/include/class.support.php'. The error message passed to us was: 'Empty group.' A more detailed error message follows: 'sup_id3616 Undisclosed recipients: ' A backtrace is available: APP_PATH/emails.php:61 Support::getEmailListing((array )Array, (integer )0, (string )'ALL') That happened on page '/emails.php' from IP Address '85.229.9.237' coming from the page (referrer) ''. The user agent given was 'Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506)'. -- Sincerely yours, Automated Error_Handler Class
[6 May 2008 21:22]
Mattias Eriksson
I solved the problem temporary by deleting the emails directly from the database: SELECT `sup_id` FROM `eventum_support_email` WHERE `sup_to` LIKE '%Undisclosed%' DELETE FROM `eventum_support_email` WHERE `sup_id` = 3535 LIMIT 1; DELETE FROM `eventum_support_email` WHERE `sup_id` = 3638 LIMIT 1; DELETE FROM `eventum_support_email_body` WHERE `seb_sup_id` = 3535 LIMIT 1; DELETE FROM `eventum_support_email_body` WHERE `seb_sup_id` = 3638 LIMIT 1;
Description: If an email is sent to Eventum with all recipients in the bcc-field (to and cc is empty) the string "undisclosed-recipients: " is stored in field `sup_to` in table `eventum_support_email`. This causes the Associate Emails page to stop work. The following error is written to the screen: Fatal error: Cannot use object of type PEAR_Error as array in /home/kalkonen/public_html/eventum/include/class.mail.php on line 238. This is written to error.log: The error message passed to us was: 'Empty group.' A more detailed error message follows: '' A backtrace is available: Array ( [0] => Array ( [file] => /home/kalkonen/public_html/eventum/include/class.mail.php [line] => 281 [function] => getAddressInfo [class] => Mail_API [type] => :: [args] => Array ( [0] => undisclosed-recipients: [1] => 1 ) ) [1] => Array ( [file] => /home/kalkonen/public_html/eventum/include/class.support.php [line] => 1257 [function] => getName [class] => Mail_API [type] => :: [args] => Array ( [0] => undisclosed-recipients: ) ) [2] => Array ( [file] => /home/kalkonen/public_html/eventum/emails.php [line] => 61 [function] => getEmailListing [class] => Support [type] => :: [args] => Array ( [0] => Array ( [rows] => 100 [pagerRow] => 0 [hide_associated] => 1 [sort_by] => sup_date [sort_order] => desc [keywords] => [sender] => [to] => [ema_id] => 5 [filter] => Array ( [arrival_date] => no ) ) [1] => 0 [2] => 100 ) ) ) How to repeat: Send an email to an e-mail account that is scanned by Eventum. Leave to- and cc-field blank. Put address in bcc field. Suggested fix: Replace the string "undisclosed-recipients: " with the actually email-address that the email is sent to.